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Privacy Policy & Terms of Use

Last updated: [Insert Date]

Erica Mattison Coaching & Consulting LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you visit our website, use our services, or communicate with us.

1. Business Information

  • Business Name: Erica Mattison Coaching & Consulting LLC

  • Mailing Address: PO Box 470732, Brookline Village, MA 02447

  • Email: [email protected]

2. What Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment details

  • User data (e.g., survey responses, assessments, Kajabi form inputs)

3. How We Collect Information

We collect data through the following channels:

  • Kajabi forms (e.g., contact, applications, event registrations)

  • Kajabi assessments and quizzes

  • Calendly (for scheduling)

  • Payment processors (e.g., Stripe, PayPal, Kajabi checkout, QuickBooks)

  • Embedded forms

  • Third-party analytics tools (e.g., Google Analytics)

  • Email communication or direct outreach (e.g., LinkedIn)

4. Why We Collect It

We collect and use your data to:

  • Provide coaching and digital services

  • Respond to inquiries

  • Send newsletters, updates, or resources

  • Process payments

  • Support marketing and remarketing

  • Analyze site performance and user behavior

5. Third-Party Services

We may share necessary data with the following third-party platforms that help us operate:

  • Kajabi (website, email, checkout)

  • Stripe, PayPal (payment processing)

  • QuickBooks (accounting)

  • Calendly (scheduling)

  • Google Analytics (site analytics)

  • Facebook Pixel / Meta Ads (marketing analytics)

  • YouTube (embedded videos)

  • Gmail (email communications)

  • SkillScan and OneLifeTools (career assessments)

These services are used strictly to deliver, manage, and improve our services. We do not sell your personal information.

6. Cookies & Tracking Technologies

We use cookies and tracking technologies such as Google Analytics and Facebook Pixel to understand how users interact with our site and to support targeted marketing. These may collect information like your IP address and browsing behavior.

You may opt out of certain tracking by adjusting your browser settings or visiting sites like https://optout.aboutads.info. While we cannot guarantee full opt-out functionality, we strive to use best practices to safeguard user preferences.

7. Data Protection Practices

We take reasonable steps to protect your information, including using secure platforms and access controls. Client files and documents are securely stored via Google Workspace (G Suite), with restricted access. We aim to follow industry best practices to ensure data integrity and confidentiality.

8. Children's Privacy

We do not knowingly collect or store information from children under 13 years of age. If you believe we may have received such data, please contact us so we can take appropriate action.

9. Terms of Use

By using this website, you agree to the following terms:

Use of Website

This site is intended for individuals and organizations seeking coaching, consulting, and professional development services. You agree not to:

  • Use the site for unlawful purposes

  • Copy, distribute, or alter content without permission

  • Attempt to disrupt or gain unauthorized access to any part of the site or systems

Intellectual Property

All website content, including but not limited to text, images, videos, guides, and course materials, is owned by Erica Mattison Coaching & Consulting LLC and may not be reused or republished without prior written consent.

Disclaimer

Coaching is not a substitute for legal, financial, or mental health services. Results vary based on individual effort and circumstances. All services and content are provided for educational and informational purposes only.

Limitation of Liability

We are not liable for any damages arising from use or inability to use the website or services, including any indirect or consequential loss.

Governing Law

These terms are governed by the laws of the Commonwealth of Massachusetts.

Modifications

We reserve the right to modify this policy and our Terms of Use at any time. Your continued use of the site after changes are posted constitutes your acceptance.

10. Contact Us

For questions about this policy or how your information is handled, contact us at:

Email: [email protected]
Mail: PO Box 470732, Brookline Village, MA 02447